Contact us

    Frequently asked questions

    1. How can I get in touch with your customer support team?

    You can reach our customer support team by emailing us at Saeedobaid5505@outlook.com or calling +971 562211344. We’re available to assist you with any questions or concerns.

    2. What is the response time for customer inquiries?
    We aim to respond to all customer inquiries within 24-48 hours. For urgent matters, feel free to call us during our business hours.
    3. Do you offer live chat support?
    At the moment, we do not offer live chat support, but we are always happy to assist you via email or phone. Please contact us through the provided channels.
    4. Can I track my order after placing it?

    Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order's delivery status.

    5. What should I do if I receive a damaged product?

    If your artwork arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue, whether through a replacement or refund, depending on the situation.